Prime Haven
2-in-1 Manual Dumpling Maker & Dough Press Machine
2-in-1 Manual Dumpling Maker & Dough Press Machine
YOU SAVE Rs.400
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Return & Replacement Policy
Return & Replacement Policy
Return & Refund Policy – Prime Haven
At Prime Haven, we value our customers and aim to provide high-quality products and reliable service. If you are not satisfied with your order, you may request a return and refund under the following terms:
Return Conditions:
Customers must submit a return request within 24 hours of order delivery.
A clear unboxing video and visible shipping label image are mandatory for verification.
Once the return request is approved, Prime Haven will share the official warehouse return address.
The customer is responsible for sending the product back through a courier service.
After dispatch, the customer must share the tracking number with our support team.
Once the returned parcel is received and successfully inspected, the refund amount will be transferred to the customer’s provided account.
Important Notes:
Return courier charges will be paid by the customer.
Refunds will only be processed after the returned product is received and verified.
Products that are damaged due to customer misuse or missing original packaging will not be eligible for return.
Replacement Policy – Prime Haven
If you receive a damaged, defective, or incorrect product, you may request a replacement according to the policy below:
Replacement Conditions:
Replacement requests must be submitted within 24 hours of delivery.
A clear unboxing video and shipping label photo are required.
Once the replacement request is approved, Prime Haven will dispatch a new product at no additional shipping cost.
During delivery of the replacement product, the old item will be collected by the courier rider at the same time.
Important Notes:
Replacement is subject to product availability.
Requests without proper proof will not be entertained.
- Premium Quality Material:
Crafted from high-quality cotton and linen, this storage basket is made with eco-friendly, durable, and wear-resistant materials. Its simple yet elegant design enhances the aesthetic of any space.
Shipping Information
Shipping Information
📍 Delivery Locations
We currently deliver all across Pakistan.
International shipping will be available soon.
💰 Shipping Charges
Flat Shipping Fee: Rs. 149
Free Shipping: On all orders above Rs. 2399
⏱️ Estimated Delivery Time
Delivery time may vary depending on your location and order volume.
Karachi: 2–3 working days
Other Cities: 3–5 working days
📦 Order Processing Time
Orders are processed within 24 hours after confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
🔍 Order Tracking
Once your order is dispatched, you will receive a tracking ID via SMS/WhatsApp.
You can track your order through:
Leopards Courier
PostEx Courier
Trax Courier
📭 Failed Delivery / Reattempt Policy
If delivery fails due to incorrect address, phone not reachable, or customer unavailability, a re-attempt will be arranged.
If the parcel is returned, reshipping charges may apply.
❓ Need Help?
For any shipping-related queries, contact us:
📧 support@primehaven.com
📱 WhatsApp: 0344-1470834
Cash on Delivery available
small delivery charges apply
Safe Delivery
Free replacement if damaged.
7-Day Easy Returns
Wrong or faulty items replaced.
Customer Support
WhatsApp us at 03441470834
Upgrade your kitchen efficiency with the ultimate 2-in-1 Dumpling Maker. Gone are the days of struggling with uneven dough thickness or messy edges. This versatile gadget is designed to handle two tasks at once: pressing the dough into a perfect circle and sealing the filling into a beautifully crimped pastry.
Whether you are making traditional dumplings, savory samosas, sweet gujiyas, or empanadas, this tool ensures professional results for beginners and pros alike. Its ergonomic, non-slip handle provides a comfortable grip, while the sturdy base keeps the machine stable during use. Compact and easy to clean, it’s the perfect addition to family cooking nights or holiday meal prep.
Key Features & Responsibilities
- Dual-Function Design: Integrates a dough flattener and a dumpling mould into one compact unit to save time and counter space.
- Uniform Precision: Ensures every dough skin is the same thickness and every dumpling has a consistent, decorative crimped edge.
- Food-Safe Material: Constructed from high-quality, non-toxic, and durable PP material that is safe for direct food contact.
- User-Friendly Operation: Simply place the dough ball in the press, squeeze, add your filling, and fold the mould to seal—no advanced skills required.
- Easy Maintenance: Features a smooth surface for quick rinsing; lightweight and portable for easy storage in kitchen drawers.
- Versatile Application: Ideal for making a variety of stuffed pastries including ravioli, fruit pies, potstickers, and more.
